Dogbert Focus on Bad Experience

September 30, 2009

I like how Dogbert desperately tries to create a bad experience for his customers. First, he wants to make products’ pricing confusing which will annoy customers or even trick their judgment. I have read a clever article about how supermarkets manipulate customer’s perception. What Dogbert is describing is quite similar to what supermarkets do. Second, Dogbert wants unusable hard plastic packaging that you get when you buy small electronic devices.

Dilbert.com

Reference: Dilbert website

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