How Usable is YOUR World?

Have you ever turned the wrong knobs for your stove burners? I have read about natural mapping and how stove are badly design. Don Norman, in his book The Design of Everyday Things, and Kim Vicente, in his book The Human Factors, mentioned this issue and proposed few designs. I decided to talk about it [...]

Once I was on a road trip to Boston (USA), I went to a gas station and I was stupefied by the gas pump bad interface. Selecting your gas should be an easy task but I wasn’t the only one who made an error. Let’s say that you are in front of the following gas [...]