August 27, 2009
I recently completed a short form (Requesting only my name and my email) on AA (New Zealand Automobile Association) website to enter into a draw. Have a look at the following screen shots and think how you could design a better form! And then, after filling the form, I was looking for the submit button… [...]
July 14, 2009
When designing a new website or new software, we should always be aware of the real world, not only to come up with new metaphors but also to match the virtual world to the real world because the user has to accomplish a task with information laying in the real world and then to complete [...]
June 25, 2009
I just went on ReseauIQ, which is the network organization for engineers in Québec, Canada, to edit my profile. I was a bit confused by the subscription section. Since I’m overseas, I want to receive all my documentation by email. The thing is I didn’t know what to uncheck. The only option that I’m sure [...]
June 20, 2009
Once I was on a road trip to Boston (USA), I went to a gas station and I was stupefied by the gas pump bad interface. Selecting your gas should be an easy task but I wasn’t the only one who made an error. Let’s say that you are in front of the following gas [...]